privacy policy

LiveAutographs Website Privacy Statement

This document was last updated on May 21, 2008

Acknowledgment and Acceptance of Terms

LiveAutographs is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing LiveAutographs.com, you acknowledge and fully understand LiveAutographs Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

Types of Information Collected

In connection with your use of our site at LiveAutographs.com, we ask for and may collect a variety of information from and about you in different ways. For example, when you purchase an item from our site, we may ask for and store your information including, but not limited to, your and/or your business' name, address, email address, billing, shipping, and payment information and other identifying contact data.

Use of Cookies

Our site makes use of cookies when a visitor's Internet browser is set up to accept them. Cookies are small data files that a web page server sends to your browser for storage on your computer's hard drive. We use cookies to identify members, track activity at our site, and better serve your needs and interests. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Therefore this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Use of Information

We use your personal identifying information to identify you as a user of the site and to assist and speed the completion of transactions on the site. We may use your email address to contact you directly regarding services or products that we believe may be of interest to you. We may also associate your personal identifying information with information we collect about your preferences and activities at the site, such as the particular pages you request at the site and purchases or other transactions you effect through the site. We may vary the content you receive in future visits to the site based on your preferences and activities. We may combine your personal identifying information, and information about your preferences and activities, with those of all or a particular group of our users to prepare collective profiles of our users and their activities. For example, we may track the number of our users who view certain pages or use certain features or compile the total dollar amount of sales conducted through our site in a particular geographic region. Such information, and other information we derive from individual users' information, allows us to continue to grow and provide you with quality fellow users through more accurate marketing and advertising of our Web site.

Personal Information Users

Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or fax number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.
  • To protect ourselves from liability,
  • To respond to legal process or comply with law, or
  • In connection with a merger, acquisition, or liquidation of the company.

    • Use of Web Beacons or GIF Files

    LiveAutographs Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow LiveAutographs to count users who have visited those pages and to deliver co-branded services. LiveAutographs may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

    Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. LiveAutographs prohibits Web beacons from being used to collect or access your personal information.

    Accessing Web Account Information

    We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant - cs@liveautographs.com.

    Changes to this Statement

    LiveAutographs has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

    Contacting Us

    If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.

    LiveAutographs will use commercially reasonable efforts to promptly respond and resolve any problem or question.